What is CashBack?
CashBack is a reward program created by merchants to give you money back when you shop with them. It's a simple and convenient way for merchants to show their appreciation for your business.
How can I redeem my CashBack?
To redeem your CashBack, follow these easy steps:
- Check your email after making a qualifying purchase. You'll receive an email with redemption instructions.
- Complete the CashBack redemption form provided in the email.
- Choose your preferred redemption method: a virtual Visa card or a merchant gift card.
Why is there a holding period to receive my CashBack?
The holding period ensures that no returns or refunds were made on the order before issuing the CashBack.
How long does it take to receive my gift card?
After confirming your selection, you will receive the gift card details promptly following a 30-day holding period.
How do I use my gift card?
Apply your site credit directly on the site using the promo code box.
Where can I find my gift card?
Once you select a gift card, we'll send you an email with all the details. If you can't find the email, please contact our support team.
Where can I use the virtual Visa card?
You can use the virtual Visa card anywhere Visa is accepted, giving you the flexibility to shop wherever you like.
Where can I check my balance and statement on my virtual Visa card?
After selecting a virtual Visa CashBack, we'll send you an email with a link to access your card details, including your balance and statement.
What should I do if my virtual Visa card is declined?
If your virtual Visa card is declined, try the following steps:
- Check your balance to ensure you have sufficient funds.
- Verify the card details you entered during the transaction (card number, name, address).
- If you still experience issues, email us at hello@bullystick.com with the details of the charge.
